Introduction to Destination Storytelling (IDS-01)

Destination Storytelling Course Singapore

Capability

Nurture customer loyalty with compelling destination stories.

Destination Storytelling Course

Destination storytelling goes beyond destination marketing to create long-lasting digital communities around meaningful experiences that create a sense of belonging and connection with a brand and region. In an increasingly crowded digital space, tourism brands are seeking ways to stand out and nurture relationships with potential customers both locally and abroad. Introduction to Destination Storytelling supports tourism organisations as they design and create immersive narratives that nurture and convert leads.

There is a growing need for platform-agnostic storytelling frameworks to support tourism organisations and entrepreneurs whose audiences rely on digital experiences for knowledge, awareness, consumption, and relationships. This course supports businesses, tourism organisations, hospitality marketing professionals, and individuals. This course is covered by the ASEAN subsidy for eligible participants.

Check my eligibility for ASEAN subsidy

You are eligible for ASEAN subsidy if you are:
1. Legally resident in any of the 10 ASEAN member states, and
2. Enrolling any time from 1 January 2024 to 31 December 2024, regardless of the actual course dates.

Legally resident in any of the 10 ASEAN member states:
The subsidy will apply to you if you are currently holding citizenship, permanent residence, or settled status from:
› Brunei
› Cambodia
› Indonesia
› Lao PDR
› Malaysia
› Myanmar
› The Philippines
› Singapore
› Thailand
› Viet Nam

Enrolling within the ASEAN subsidy period:
The ASEAN subsidy period applies to the date of enrolment, and not to the course session itself, which can be outside this period. ASEAN subsidy is applied immediately at the point of enrolment.

Example 1: ASEAN subsidy will apply
Participant enrols on 20 October 2024 for a course that is starting on 23 February 2025. The date of enrolment falls between 1 January 2024 and 31 December 2024. ASEAN subsidy will apply.

Example 2: ASEAN subsidy will not apply
Participant enrols on 10 January 2025 for a course that is starting on 23 February 2025. The date of enrolment falls outside of 1 January 2024 and 31 December 2024. ASEAN subsidy will not apply.

You can apply the ASEAN subsidy to your enrolment directly from your course enrolment form below. For further queries please call +(65) 6573 7370 or contact us →

Fee and subsidy
S$550.00 (S$357.50 after applying ASEAN subsidy). GST is not charged for this course.

Duration
1 day (9:30am – 4:30pm)

Delivery
Live-streamed interactive
Maximum 8 participants

Requirements
Conducted in English

Course modules

Modules offer participants comprehensive insights into the subject matter, drawing from academic and industry research.

1 Destination storytelling 101

  • Digital storytelling: fireside chats brought online
  • From marketing to storytelling: connection, then conversion
  • Scalable storytelling strategies
  • Showcasing stories that matter
  • Co-creating narratives with travellers
  • Incorporating heritage, cuisine, nature, and the arts
  • Expressing who you are and what you stand for
  • Responsible and sustainable tourism stories
  • 2 Audiences

  • Tourism audiences: the ultimate long-distance relationship
  • Inviting audiences to be active participants in a culture or region
  • Points of connection to drive decision-making
  • Considering the influencer injection
  • Storytelling for multiple audience types
  • The circular audience journey
  • Communities beyond borders
  • Optimising user experiences across platforms
  • 3 Content for impact

  • Content to inspire wanderlust
  • Immersive writing and visuals
  • Foregrounding experiences
  • Drawing audiences into spaces
  • Multiple narrators and voices
  • Balancing authenticity and desirability
  • Communality and conversation
  • Strong visual and verbal brand associations
  • 4 Implementation strategies

  • Nurture high-quality leads and conversions
  • Digital content principles
  • Create rich and multilayered narratives
  • Cross-platform strategy
  • Content repurposing for efficiency
  • Leveraging reviews, responses, and comments
  • Trend-jacking and virality
  • Storytelling formats and functions
  • 5 Beyond your course

  • Learning continues long after a course ends, with lifelong access to all of your instructors, through CCIL Qrowd™. Regular one-on-one consultations, and sustained guidance mean personalised, ongoing support for risk communicators.
  • Course objectives

    Delivering clear professional learning outcomes for people of all abilities and ambitions.

    I will understand:

  • Key approaches to destination storytelling
  • Incorporating storytelling into destination marketing
  • Tourism content guidelines and best practices
  • I will be able to:

  • Build and scale a destination storytelling strategy
  • Gain insights into tourism audiences and trends
  • Create and repurpose compelling tourism content
  • This course does not:

  • cover in-depth copywriting techniques: please see Copywriting Course →
  • cover comprehensive editorial writing: please see Technical & Editorial Writing Course →
  • Course applications

    Relevant and reliable training that meets the demand for increasingly sophisticated communication skills.

    Due to its cross-cutting economic nature and deep social footprint, tourism is uniquely positioned to help societies and communities return to growth and stability and lead wider progress. The tourism industry has the potential to be reshaped in more meaningful and authentic ways that give opportunities to smaller players, women, youth, and minorities who can, in turn, enable further economic growth. For larger organisations, storytelling frameworks support the development of sustained, engaging content strategies that will lead to higher conversions and audience retention.

    In building capabilities to support destination marketing, it is important to consider how the knowledge and skills learnt can be transferred and applied to multiple areas, creating long-term value to help individuals and groups build resilience. For organisations of all sizes, destination storytelling is a vehicle to build long-lasting relationships with audiences.

    With consumers seeking out more authentic and sustainable travel experiences, destination storytelling focuses on the opportunity to support travellers as they explore and try new things while aligning their travel choices more with their personal values. Travellers are increasingly scrutinising governments and businesses for their environmental track record and their support for diversity and inclusion. Consistently incorporating and communicating sustainable and inclusive practices into storytelling allows brands and business to craft their brand narrative and better align their story with their consumer values.

    Course convenor

    Learn from academic and leading industry experts

    Course instructors
    Meet the training team →

    Deepa Vijayan is a trainer and senior communications specialist for government, finance, education, STEM, hospitality, and nonprofit sectors in Singapore and Southeast Asia. Deepa’s practice areas are content marketing, digital culture, branded & corporate storytelling, and arts communication. Her focus is on the intersections between communication and digital culture, healthcare, religion, and the arts.

    Deepa is currently completing another degree in religious studies from the University of London. She is part of the interfaith fellowship programme at the Centre for Interfaith Understanding (CIFU) in Singapore. She has led the team at Quantico CCIL since its founding in 2005 and continues to take a hands-on approach to training our participants in the areas of digital marketing, storytelling, and arts communication. More on your convenor →

    Deepa Vijayan at the Singapore Writers Festival
    Deepa Vijayan serves as a moderator for a publishing panel at the Singapore Writers Festival.

    Course schedule

    Pick your own course dates for groups of 3 and more. Use the enrolment form below to choose your preferred dates, or set your own schedule.

    Today is:

    Wednesday
    12pm to 6pm

    Destination Storytelling Course (Mar 2025)

    Destination Storytelling Course Singapore

    1 Tampines North Drive 1, 528559 Singapore The Quantico Centre for Communication & Information Literacy Pte. Ltd. Live-streamed

    Lead Instructor: Deepa Vijayan →

    Set my own dates

    For a group of 3 or more

    A group of 3 or more participants have the added flexibility of setting their own course dates. Select ‘Set my own dates’ from the ‘Preferred date’ dropdown, in the course enrolment form. Enter some dates of your choice and we will confirm one with you.

    Course enrolment

    Enrol for your Destination Storytelling Course. You can use this service to:

    • enrol for your chosen course
    • add additional participants to your enrolment
    • apply the ASEAN subsidy for eligible participants

    Enrolment form